At TripMates, we strive to provide the best travel planning services to ensure your satisfaction. However, all our services, including consultations, workshops, itinerary planning, and other offerings, are strictly non-refundable.
This policy is in place due to the nature of the services we provide, which involve extensive time, expertise, and resources tailored specifically to your needs. Once the service has been initiated or delivered, refunds cannot be issued.
We encourage our clients to carefully review the details of their bookings, services, and plans prior to confirmation. If you have any questions or require further clarification, our team is always here to assist you.
Your trust is important to us, and we are committed to delivering high-quality services that exceed your expectations. Thank you for understanding and choosing TripMates as your trusted travel partner.